FAQ

Deposit and withdrawal

How do I make a crypto withdrawal? (web)
Published on Aug 20, 2024Updated on Nov 17, 20251
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Dec 31, 202555
Satoshi test FAQ
Published on May 28, 2024Updated on Oct 15, 202537
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Sep 8, 2025330
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Nov 12, 2025169
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Jan 2, 20263,651
Why is my deposit locked?
Published on Dec 19, 2023Updated on Jan 2, 2026957
What are untradable assets?
Published on Sep 26, 2023Updated on Oct 24, 20253,837
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on Nov 27, 2025989
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Jan 19, 202613,457
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Nov 12, 2025932
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Jan 23, 2026413
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Jan 15, 202665,367
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Jan 5, 202621,138
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Dec 5, 202520,149

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