- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Sep 27, 20256
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Oct 14, 2025797
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202514,728
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Sep 27, 202525
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 202510,544
- Why am I asked to confirm my personal details again?Published on Mar 19, 2025Updated on Oct 15, 2025101
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Sep 8, 20253,929
- What onboarding information is required for a Trust?Published on Oct 13, 2023Updated on Sep 27, 2025100
- What onboarding information is required for a Publicly Traded Company?Published on Oct 13, 2023Updated on Sep 27, 202573
- What attestation do we need to agree to when verifying as an institutional customer?Published on Feb 5, 2024Updated on Oct 8, 2025126
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Oct 15, 202570
- How do I know what my institution type is?Published on Oct 13, 2023Updated on Sep 27, 2025115
- How do I verify an individual account?Published on Sep 25, 2023Updated on Oct 9, 202529,071
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Sep 18, 20253,813
- How do I change my email?Published on Sep 6, 2023Updated on Sep 8, 20253,702