- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jan 6, 20261,664
- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Oct 27, 202535
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Nov 6, 202510
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Dec 3, 2025164
- How do I change my email?Published on Sep 6, 2023Updated on Nov 17, 20253,925
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Nov 17, 20256,557
- Passkey FAQPublished on Mar 19, 2025Updated on Dec 23, 2025106
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 15, 2026454
- What's KYC: What to expect and why it matters?Published on Jun 24, 2025Updated on Jan 9, 202643
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025375
- How do I set up the Global Trading account?Published on Nov 25, 2025Updated on Dec 9, 20253
- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Sep 27, 202528
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202531
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Sep 27, 202535
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Dec 1, 20256
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