FAQ

Deposit and withdrawal

Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 5 Dec 202520,088
What should I do if I mistakenly withdraw crypto via the wrong network?
Published on 17 Mar 2023Updated on 27 Nov 20255,097
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 5 Jan 20265,512
How do I make a deposit? (web)
Published on 13 Aug 2023Updated on 20 Oct 20257,059
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on 26 Sept 2023Updated on 31 Dec 20251,766
Address type upgrade FAQ
Published on 26 Aug 2025Updated on 23 Dec 2025854
How do I make a withdrawal? (web)
Published on 22 Aug 2023Updated on 5 Jan 20261,516
Crypto available for withdrawal FAQ
Published on 25 Jan 2024Updated on 31 Dec 20253,649
Where do I find limits, fees and processing time details for cash withdrawal?
Published on 23 May 2025Updated on 23 Dec 202529
What are untradable assets?
Published on 26 Sept 2023Updated on 24 Oct 20253,828
How do I enable allowlist? (app)
Published on 14 Aug 2023Updated on 5 Jan 20261,860
How do I select the correct network for my crypto withdrawals and deposits?
Published on 22 Aug 2023Updated on 4 Jan 202621,110
Travel Rule FAQ
Published on 20 Jul 2023Updated on 31 Dec 2025787
Where do I find limits, fees and processing time details for cash deposit?
Published on 23 May 2025Updated on 23 Dec 202521
Do I need to pay fees for deposit and withdrawal?
Published on 1 Jun 2023Updated on 9 Jan 20265,477

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